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Terms and Conditions

Welcome to venuescout.org!

venueScout is an online directory for venues and service providers in the MICE industry. venueScout offers members the possibility to create and manage profiles, to be contacted by potential customers. These Terms and Conditions outline the rules and regulations for the use of venueScout's website, located at www.venuescout.org (the “website”).

By accessing the website, you accept these Terms and Conditions.

The following terminology applies to these Terms and Conditions, privacy statement and disclaimer notice and all agreements: "Client", "You" and "Your" refers to you, the person logging onto the website. “venueScout”, the "Company", "Ourselves", "We", "Our" and "Us", refers to our company. "Party", "Parties", or "Us", refers to both the client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

When you register and join the venueScout services, you become a member. If you have chosen not to register for our services, you may access certain features as a “visitor”.


We employ the use of cookies. By accessing venuescout.org, regardless of being a member or a visitor, and accepting the use of certain cookies through the cookie banner, you agreed to use these certain cookies in accordance with venueScout's privacy policy.


Unless otherwise stated, venueScout and/or its licensors own the intellectual property rights for all material on venuescout.org. All intellectual property rights are reserved.

You must not:

  • Republish material from venuescout.org
  • Sell, rent or sub-license material from venuescout.org
  • Reproduce, duplicate or copy material from venuescout.org
  • Redistribute content from venuescout.org

Parts of the website offer an opportunity for users to post and exchange opinions and information (“comments”) in certain areas of the website. venueScout does not filter, edit, publish or review comments prior to their presence on the website. Comments do not reflect the views and opinions of venueScout, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, venueScout shall not be liable for the comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on the website. You agree to indemnify venueScout from any and all claims from third parties or other users against venueScout arising out of your posted comments. venueScout shall at no time be made liable for any comments made by users.

venueScout reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions, especially the warrants and representations laid out hereinafter.

You warrant and represent that:

  • You are entitled to post the comments on the website and have all necessary licenses and consents to do so
  • The comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party
  • The comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity

You hereby grant venueScout a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media. You agree to indemnify venueScout of any and all claims of intellectual property right infringement from third parties or other users against venueScout for the reproduction of comments in accordance with the foregoing.

Third Party Information

The information available on the website may contain information provided by third parties or from other sources or references. Without any obligation to do so venueScout will attempt to ensure that such information is up to date and accurate at the time it is posted on the website; however, venueScout does not verify such information and therefore caution should be exercised in relation to the reliability and accuracy of the information.

Hyperlinking to our Content

The following organizations may link to the website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
  • System-wide accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our homepage, to publications or to other website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of venueScout; and (d) the link is in the context of general resource information.

These organizations may link to our homepage so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in the paragraph above and are interested in linking to the website, you must inform us by sending an email to venueScout. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to the website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to the website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of venueScout's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our website.

Content Liability for Venue Pages

Members have the possibility of editing their respective organizations page on the website (“Venue Page”, Service Provider Page”). We shall not be held responsible for any content that appears on your Venue Page except for the content published by venueScout itself, as long as the information is not provided by you directly. venueScout will post information about you on your Venue Page which we have received from third parties or informational sources. Should any information on your Venue Page published by venueScout be inaccurate, before initiating litigation, you agree to notify us without any undue delay so venueScout can correct this information. venueScout will amend the inaccurate information within two weeks of your notification.

Notwithstanding information posted by venueScout on your Venue Page not obtained by you directly you agree to indemnify us against all claims that arise from information on your Venue Page. No link(s) should appear on any Venue Page that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Your Privacy

Please read our Privacy Policy


The services of venueScout are sold as yearly subscriptions to members. Upon the purchase of a subscription, you agree to using the services provided by venueScout for a minimum of one year. A termination of the subscription contract is possible only for the following subscription period, up to one day before the renewal period commences.

You may be offered more than one billing option when you purchase our services. You agree to pay on the basis and at the rate selected when a purchase was submitted through your account. You also agree to pay all applicable taxes, government charges and foreign exchange fees. venueScout will periodically charge your payment method at the applicable rate. All amounts paid are non-refundable unless otherwise mandatory by applicable law. venueScout may charge interest for any overdue amounts at the rate of the lesser of 1% per month or the lawful maximum, and you agree to reimburse us for all collection costs for overdue amounts.

Limitation on Damages

Users of this website agree that venueScout will not be liable to them or any third party for any damages that they may incur in relation to the use of the website or any services available thereon. This limitation does not apply in case of/for:

  • intentional or grossly negligent breach of duty;
  • breach of essential contractual obligations (“Kardinalpflichten”);
  • injury to life, body and health;
  • the assumption of a guarantee for the quality or existence of a performance;
  • success or the assumption of a procurement risk according to section 276 of the German Civil Code (BGB);
  • mandatory statutory liability, in particular product liability law (Produkthaftungsgesetz);
  • default in the case of agreement of a fixed delivery date (absolutes Fixgeschäft).

Removal of links from our website

If you find any link on the website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on the website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Changes to the website and Terms & Conditions

venueScout reserves the right at its sole discretion to make changes to the website and the Terms and Conditions. Any use of the website after the Terms and Conditions have been amended will be in accordance with the new Terms and Conditions and use of the website after the Terms and Conditions have been amended will confirm a user's acceptance of the new Terms and Conditions.

Governing Law / Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes that may arise out of the use of venueScout.org will be, to the extent legally permissible, subject to the jurisdiction of the courts of Cologne, Germany.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to the website and the use of the website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in these Terms and Conditions and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

Notwithstanding any exceptions in these Terms and Conditions as long as the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

Please search for an event venue in your chosen location by filling in any or all of these additional criteria.

Indoor exhibition space (sqm)
Permanent conference facilities
Capacity of largest room (pax)
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